Management And Leadership Are Not Separate Spheres.

Theory Is A Dirty Word In Some Managerial Quarters. That Is Rather Curious, Because All Of Us, Managers Especially, Can No More Get Along Without Theories Than Libraries Can Get Along Without Catalogs And For The Same Reason: Theories Help Us Make Sense Of Incoming Information.

Organizations Should Be Built And Managers Should Be Functioning So People Can Be Naturally Empowered. If Someone's Doing Their Job, If Someone's Working In One Of Your Warehouses, Say, They Should Know Their Job Better Than Anybody. They Don't Need To Be 'empowered,' But Encouraged And Left Alone To Be Able To Do What They Know Best.

Companies Are Communities. Theres A Spirit Of Working Together. Communities Are Not A Place Where A Few People Allow Themselves To Be Singled Out As Solely Responsible For Success.

Corporations Are Social Institutions. If They Don't Serve Society, They Have No Business Existing

Strategy Is Not The Consequence Of Planning, But The Opposite: Its Starting Point.