You Should Think Of Your Customers As

Information Is A Negotiator's Greatest Weapon.

You Can Only Govern Men By Serving Them. The Rule Is Without Exception.

What's Really Important In Life? Sitting On A Beach? Looking At Television Eight Hours A Day? I Think We Have To Appreciate That We're Alive For Only A Limited Period Of Time, And We'll Spend Most Of Our Lives Working.

Procrastination Is Opportunity's Assassin.

A Negotiator Should Observe Everything. You Must Be Part Sherlock Holmes, Part Sigmund Freud.