Nothing Is Less Productive Than To Make

A Business Is Not Defined By Its Name, Statutes, Or Articles Of Incorporation. It Is Defined By The Business Mission. Only A Clear Definition Of The Mission And Purpose Of The Organization Makes Possible Clear And Realistic Business Objectives.

The Rule Should Be To Minimize The Need For People To Get Together To Accomplish Anything.

Customers Pay Only For What Is Of Use To Them And Gives Them Value. Nothing Else Constitutes Quality.

If A Business Is To Be Considered A Continuous Process, Instead Of A Series Of Disjointed Stop-and-go Events, Then The Economic Universe In Which A Business Operates-and All The Major Events Within It-must Have Rhyme, Rhythm, Or Reason.

All Companies Are Service Companies; Some Also Manufacture Products.