Mission Defines Strategy, And Strategy Defines Structure.

In Most Organizations, The Bottleneck Is At The Top Of The Bottle.

A Manager Sets Objectives - A Manager Organizes - A Manager Motivates And Communicates - A Manager, By Establishing Yardsticks, Measures - A Manager Develops People.

The True Business Of Every Company Is To Make And Keep Customers.

People Who Don't Take Risks Generally Make About Two Big Mistakes A Year. People Who Do Take Risks Generally Make About Two Big Mistakes A Year.

We Can't Make People Better By Trying To Eliminate Their Weaknesses, But We Can Help Then Perform Better By Building On Their Strengths.