Being An Entrepreneur Simply Means Being Someone

There's Nothing Like The Endorphins From Being Fit, And The Incredible Endorphin Rush That Goes With That. It Beats Drugs, Drink, And Almost Anything Else I Know.

Many Assume My Business Success Has Brought Me Happiness. But The Way I See It, I Am Successful Because I Am Happy.

To Achieve Consistently Terrific Customer Service, You Must Hire Wonderful People Who Believe In Your Company's Goals, Habitually Do Better Than The Norm And Who Will Love Their Jobs; Make Sure That Their Ideas And Opinions Are Heard And Respected; Then Give Them The Freedom To Help And Solve Problems For Your Customers. Rather Than Providing Rules Or Scripts, You Should Ask Them To Treat The Customer As They Themselves Would Like To Be Treated - Which Is Surely The Highest Standard.

My Parents Brought Me Up With This Philosophy. You Must Do Things. You Mustn't Watch What Other People Are Doing. You Must Not Listen To What Other People Are Doing.

We [virgin Group] Have Been Successful Not By Wasting Time Scrutinising Our Competitors But By Looking At Ourselves From The Point Of View Of Our Customers Do And Seeking Feedback Through Listening.